PRIVACY POLICY

1. Who We Are

Off Grid Systems (“we”, “us”, “our”) designs, engineers, and installs autonomous solar photovoltaic systems for residential, agricultural, and commercial clients. This Privacy Policy explains how we handle personal data collected through our website off-gridsystems.com and in the course of providing our services.

For the purposes of the GDPR, Off Grid Systems is the data controller of the personal data described in this policy. If you have any questions, contact us at offgridsystemscy@gmail.com.

2. Information We Collect

We collect only the information we need to respond to your enquiries and deliver our services:

• Contact details you provide - such as your name, email address, phone number, and postal or project location.
• Project information - details about your property and energy requirements that you share when requesting a quote.
• Correspondence - the content of messages you send us by form, email, or phone.
• Technical data - basic information collected automatically by our hosting and analytics, such as your IP address, browser type, and pages viewed.

3. How We Use Your Information

We process your personal data for the following purposes and legal bases:

• To respond to your quote requests and enquiries - on the basis of taking steps at your request prior to entering a contract.
• To design, quote, and deliver our solar systems and related services - on the basis of performing our contract with you.
• To improve our website and understand how visitors use it - on the basis of our legitimate interests.
• To comply with our legal and regulatory obligations - on the basis of legal compliance.

We do not sell your personal data, and we do not use it for automated decision-making that produces legal effects concerning you.

4. Cookies

Our website uses a small number of cookies and similar technologies to keep the site functioning and to understand usage. You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the site work.

5. How We Share Your Information

We share personal data only where necessary, and only with:

• Service providers who help us operate - for example website hosting, email, and analytics providers - acting as our processors under contract.
• Professional advisers and authorities where required by law or to protect our legal rights.

Your information is never sold or rented to third parties for marketing.

6. International Transfers

Some of our service providers may process data outside the European Economic Area (EEA). Where that happens, we rely on appropriate safeguards - such as the European Commission’s Standard Contractual Clauses or an adequacy decision - to ensure your data remains protected.

7. Data Retention

We keep personal data only for as long as needed for the purposes described above - typically for the duration of our relationship with you and for a reasonable period afterwards to meet legal, accounting, and warranty obligations. When data is no longer needed, we securely delete or anonymise it.

8. Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Information submitted through our website is transmitted over an encrypted (HTTPS) connection. No method of transmission over the internet is completely secure, but we work to protect your data at every stage.

9. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request erasure of your data (“right to be forgotten”);
• Restrict or object to our processing of your data;
• Request portability of the data you provided to us;
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at offgridsystemscy@gmail.com. You also have the right to lodge a complaint with your local data protection authority - in Cyprus, the Office of the Commissioner for Personal Data Protection.

10. Children’s Privacy

Our website and services are directed at adults and businesses. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their own privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us: